Can I Get A Refund?

Refunds can be issued for a variety of reasons, but are typically dependent on our refund policy. Here is what you need to know about making a refund request:

  • Our refund policy was made to be transparent, in order to make your experience as smooth as possible and to give you a "fair go" by setting a baseline standard
  • Depending on the nature of the refund, Dial2buy Team would help in the review.
  • If the refund request goes to the bank after you raise a dispute, dial2buy team would wait until the dispute is closed. We encourage all our users to first contact the us to resolve your dispute
  • You can contact us at 1-855-246-8606 if you have questions about the refund process.


What should I do before requesting a refund?

Before you request a refund it's important that you:

  • Read the refund policy guide and documentation.
  • Contact the support or email us as you may find a solution to your issue
How do I request a refund?

Step 1: Before raising a refund request, make sure your request meets our 101Geeks Refund Rules Step 2: Call or email support team with the justification of why you need the refund. Step 3: Once your request is taken, you account would get credited within 7 to 10 business days from the date of the request.

The item I purchased is no longer required

There are a number of different reasons why an item may be not be required and therefore no longer needed by an end user. If you have purchased any product or services that meet our 101Geeks Refund Rules, we would request to have it escalated to the company using phone or email. We would provide you with the quick solution around it.

Can I withdraw my refund request?

You sure can! Head over to your refund request by clicking on the link, which was provided to you in your email and provide a comment to the author advising them, you wish to withdraw your request. The author will then decline your request.